If you haven’t experienced it yourself, you’ve probably at least heard about how millennials are disrupting the workplace. This tech-savvy generation has different ideas about the working world, and they like to try to impose them on their co-workers and their employers.
Turns out millennials have different ideas about healthcare, too, and that is disrupting the healthcare industry in a big way. Michael Evans at AllBusiness.com takes a look at how millennials are transferring their expectations for transparency, rapid delivery and convenience to healthcare providers.
Those born between 1981 and 1996, are about to overtake baby boomers as the largest age demographic in the country, so they will have an impact.
“This shift is creating a dilemma for traditional health systems and hospitals: how to retain valuable patient relationships (and revenue) while maintaining the quality and continuity of care that differentiates their model from other, more consumer-friendly models such as urgent care and retail providers,” Evans writes.