Skip to main content
Affordable Employee Training Exclusively for NJBIA Members LEARN MORE
Virtual Meeting April 11 12:00 pm - 1:00 pm Paradigm Marketing and Design Email

With Special Guest Dan Gingiss

Studies show companies with high levels of cross-functional sales collaboration among departments reported a 47% higher ROI than those with low levels of collaboration.

However, most companies still rely on traditional sales models, where sales teams are left alone to be solely responsible for keeping the sales pipelines full.

Every member of your team plays a critical role in customer service and achieving satisfaction. In fact, 96% of customers ranked customer service as an important factor in their purchasing decisions.

Your entire team – everyone from your accounting department to your project managers – can and should help fill your pipelines.

Join us for the next Business Growth Roundtable where we will discuss tactical ways to create a cross-functional sales culture where everyone sells!

Key takeaways include: 

  • Why your organization’s mission, vision, and values are so important to cross functional selling and increased revenue 
  • How to align and equip your team to identify opportunities 
  • How to create an exceptional customer experience at every touch point to create raving fans and drive referrals 
  • Tactical ways to gain team buy in 

This webinar is ideal for:

  • Sales executives
  • Marketing executives
  • Executive leadership
  • Human resources

Rachel Durkan Rachel Durkan President, Paradigm Marketing and Design

Rachel Durkan – as the founder and president of Paradigm Marketing and Design – has spent the last seven years helping her clients make millions of dollars and realize their goals. She has become a highly regarded figure in the marketing industry and is widely recognized for her exceptional business and marketing intelligence, as well as her passion for sharing that knowledge for the benefit of others.

For more information, please visit https://www.paradigmmarketinganddesign.com

Dan Gingiss Dan Gingiss Author and Top Keynote Speaker on Customer Experience

Dan Gingiss is an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. His 20-year professional career spanned multiple disciplines including customer experience, marketing, social media and customer service. He held leadership positions at McDonald’s, Discover and Humana.

Donna Miller Donna Miller Chief Visionary Officer, C3 Workplace & Founder, Donna Miller Business Growth Consulting

Donna Miller is Chief Visionary Officer at C3Workplace and Founder of Donna Miller Business Growth Consulting.  She is a business growth expert, a community leader, a speaker, an educator and an entrepreneur who is passionate about helping businesses thrive.

She and her team have helped thousands of companies accelerate their growth by providing advisory & support services around operations, marketing, business development and finance. She believes that companies should be a force for good, that a rising tide lifts all boats, and she very much believes in the power of collaboration – the C3 in C3Workplace stands for Connect, Collaborate, Community.

Donna speaks regularly on topics that help businesses and professionals to thrive. She is engaging, fun, informative, inspirational, and always makes sure the audience walks away with value (action steps). She facilitates panels and speaks regularly at major events across the country.